Privacy Policy

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Privacy Policy for Passions Design LLC,

Effective Date: December 1, 2024

At Passions Design LLC, (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, [www.passionsdesign.com] or purchase our products. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or purchase our products:

• Personal Identifiable Information (PII): This includes your name, email address, shipping address, billing address, phone number, and payment information when you make a purchase.

• Account Information: If you create an account with us, we may collect a username and password.

• Usage Data: We collect information about how you use our website, including IP addresses, browser type, device type, pages visited, time spent on the website, and referring URLs through cookies and analytics tools.

• Communication Data: Any information you provide when contacting us via email, phone, or other communication channels, including customer service inquiries.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: To fulfill your orders, process payments, and deliver products to your specified address.

• To Improve Our Services: To enhance our website, personalize your shopping experience, and respond to your inquiries and feedback.

• To Communicate with You: To send order confirmations, shipping updates, promotional emails (with your consent), and customer support responses.

• To Improve User Experience: To track website usage and activity to identify trends and optimize website performance.

• To Comply with Legal Obligations: To meet any legal, regulatory, and contractual requirements, and to prevent fraud and other unlawful activities.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information. We use industry-standard encryption technologies to secure payment transactions and personal data. However, please be aware that no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and email marketing platforms. These third parties are contractually obligated to use your information only for the purposes for which it was provided.

• Legal Compliance: We may disclose your information if required by law, court order, or legal process, or to protect the rights, property, and safety of Passions Design LLC, our customers, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that help us recognize your preferences and analyze website traffic. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain features and functionality of our website.

For more details about how we use cookies, please refer to our [Cookie Policy].

6. Your Rights and Choices

You have the right to:

• Access and Update Your Information: You can access, update, or delete your personal information by logging into your account or contacting us directly.

• Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any promotional email you receive, or by contacting us directly.

• Request Deletion of Your Information: In certain circumstances, you can request the deletion of your personal information. Please note that we may need to retain certain information for legal or business purposes.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:

• Email: info@passionsdesign.com

• Phone: 518-978-1998

• Address: 251 New Karner Road Suite 304 Albany, NY 12205